We know that the last thing you want to worry about when you're planning your trip of a lifetime is if your money is in safe hands. As a leading travel provider it's our job to make sure your finances are secure, so when you book with us you can be confident that we do just that.
We provide financial protection for your booking. Gap 360 Ltd (the owners of Real Travelling) have provided a bond which ensures that in the event of our financial failure, you would either receive your money back, or continue with your trip (or be repatriated) if you have already departed the UK.
Beware: Don't book with an organisation that has no financial protection for their clients. Not only are they breaking the law, you could lose all your money or be stranded overseas.
The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Gap 360 Ltd (membership number 5183), and in the event of their insolvency, protection is provided for:
• Non-flight packages
ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if transportation was included in your package. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Gap 360 Ltd.
In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.
You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here.